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Staying Conditions

Booking Confirmation
The hotel booking is confirmed after receiving payment of a deposit which can be paid by bank transfer. You will receive our account number by e-mail.

Arrival
On the day of your arrival you will be assigned your bedroom from 15.00.
In case you arrive after 20.00 we suggest you inform us in time.
In case you arrive one or more days late you will have to pay for the entire period you have booked for.

Departure
On the day of your departure you should leave your bedroom before 10.00.
In case you want to leave one or more days in advance you will have to pay for the entire period you have booked for.

Payment
We prefer to receive cash payments. You although have the chance to pay by credit card or bank card (VISA, MAESTRO, EUROCARD). We also accept cheques.

Cancellation
Reservations can only be cancelled in writing. Cancellations made at least 40 days before your arrival guarantee the return of the deposit, if they are made later the deposit will not be returned. All these rule respect the UE laws regarding cancellations from hotel stays and voyages.
If you decide to cancel your reservation you won’t receive back the deposit paid to the hotel. If your arrival is postponed or your departure is anticipated you will have to pay the whole booked period. International conditions about cancellations are observed.

According to Italian law, the whole premise in a no smoking area.

The specified discounts are for children staying in the same bedroom as two paying adults.

Animals and pets
We accept small pets previous written request. Their entrance in the restaurant and in the wellness center is forbidden. We are sure about your comprehension and collaboration. Every damage to people or things is responsibility of the pet’s owner.

Internet
If you desire to use the Internet you can connect with your Personal Computer to our Wi-Fi connection which requires the payment of an additional fee.

Hoping to see you soon in our Hotel we invite you to contact us for every other request or question you can have.